Selegie Soyabean Membership Program Terms and Conditions
1. Membership is valid 1 year from registration date. Upon expiry, all unused vouchers and loyalty points will be forfeited.
2. Loyalty points/ Selegie points are only awarded to Members upon payment made at any of our physical store (302 Ubi Ave 1 and 247 Jalan Kayu outlets only).
3. All Selegie points are only awarded for transactions paid in Cash or Nets (FavePay, GrabPay payments are excluded).
4. Receive 5 Selegie points for every dollar spent.
Points redemption:
- 1 Selegie point = $0.01 off
- 5 Selegie points = $0.05 off
- 10 Selegie points = $0.10 off
- 50 Selegie points = $0.50 off
- 100 Selegie points = $1.00 off
5. All Selegie points and e-Vouchers awarded are valid for 180 days from issued date.
6. Exclusive members’ events and rewards are offered from time to time.
7. Selegie points will not be awarded for in-store promotional items.
8. No minimum purchase amount is required to utilise Selegie points.
9. Expired Selegie points will be forfeited, and extension of expiry date is strictly not allowed. You may check your points balance by logging in to: https://selegiesoyabean.sgmembers.com/member/point
10. All Selegie points are non-transferable, non-redeemable, non-exchangeable and non-refundable for cash.
11. By purchasing from our store and signing up for Membership, you are deemed to have read and accepted our terms and conditions herein on behalf of all persons in the party.
12. The terms and conditions are subject to change from time to time without notice. It is your responsibility to check the terms and conditions periodically if there are any changes.
13. In the event of any dispute, Selegie Soyabean reserves the right of final decision.
Orders & Payment Terms and Conditions
1. ALL DELIVERIES ARE STRICTLY ON BANK TRANSFER, PAYNOW, STRIP OR PAYPAL unless otherwise specified.
2. FREE DELIVERY TO A SINGLE LOCATION
2.1. For a minimum order of S$250, for all areas except Jurong Island & Sentosa.
2.2. For orders below S$250, please arrange for self-collection at our respective outlets or charges applied.
$50 delivery charges applied for a minimum order of $50- $299. Additional $20 Charges applied to all delivery in Restricted Zone Area
3. All orders MUST BE MADE AT LEAST 3 WORKING DAYS IN ADVANCE
4. The exact time of delivery CANNOT be fixed. However, SELEGIE SOYABEAN PTE LTD will endeavour to deliver within the selected delivery timing.
5. Whilst every effort is taken to ensure timely delivery, unforeseen circumstances like act-of-God or traffic/parking restrictions may inconvenient delivery. We reserve the right to request customers to kindly meet our delivery representative at the nearest designated location.
6. All deliveries must be made between the selected time.
7. Special delivery arrangements (subject to availability) are chargeable ON TOP of delivery timing options selected from 6.
8. ADVANCE PAYMENT via Bank Transfer, PayNow or Paypal ( Paypal subject to min. $50 order) is applicable for:
8.1. Self-collection at preferred outlets.
9. Kindly drop us a call should you do not hear from us one day after confirmation of order request via online/ website.
10. All cancellations and amendments must be notified in writing via email and conditions apply, verbal cancellation shall not be entertained.
11. 100% surcharge is applicable for cancellation with less than 24 hours’ notice.
12. S$10 surcharge applicable for Valentine's Day, Public Holiday Eve and Public Holiday.
13. Late night surcharge – A surcharge of $20 for orders to be delivered between 7:00 AM to 9:00 AM and 10:00 PM to 12:00 AM
14. Customer agrees to visually inspect the goods at the point of delivery and goods received shall be deemed accepted without any further discrepancy.
15. We reserve the right/s to cancel any orders for error lapse in payment.
16. SELEGIE SOYABEAN PTE LTD reserves the right to alter or modify order specifications to conform to its company policies.
17. If there is no recipient present at the delivery destination to receive the order, a S$40 surcharge is applicable for the next earliest delivery time slot.
18. Event orders ARE NOT INCLUSIVE of tables, chairs, table cloth and warmers.
Pushcart and service staff are available upon request and subject to availability, separate charges apply.
19. For event orders, boxes or containers will not be provided for takeaway requests.
20. Consuming any takeaway food for buffet orders will be at one's own risk and responsibility.
21. We advise that all orders are to be consumed within 3 hours upon purchase/delivery and are attested to be spoilage free at the point of purchase/delivery.\
22. Any food consumed after 3 hours is at the client's discretion and therefore becomes their responsibility.
23. We accept no liabilities for any order sold from a third-party reseller.
24. Any disputes and/or disagreements between buyer and third-party reseller will not be entertained.
25. We reserve the right to seize or demand payment for any unpaid delivered item/s from the receiving party.
26. While every care has been taken in providing this information. SELEGIE SOYABEAN PTE LTD cannot be held responsible for any inaccuracy.
27. The information contained herein is subject to change and cannot form part of an offer or contract.
28. Please kindly read these terms and conditions thoroughly. By placing an order over the phone, website or email, you are deemed to have read and accepted our terms and conditions herein on behalf of all persons in the party.
29. The terms and conditions are subject to change from time to time. It is your responsibility to periodically check the terms and conditions if there are any changes.
